Frequently asked questions about Carmunication, the accessibility of Auto Live data and how the association works can be found on this page.

If you have any questions, please write to us: contact form.

What is Carmunication?

Carmunication is a nonprofit association founded in autumn 2016. Our office is in Vienna, Austria. Carmunication collects vehicle data and makes it available to the association’s members on a data platform. With this offer, Carmunication is aimed at the automotive aftermarket in particular, thus addressing all service providers or suppliers for whom access to Auto Live data is key. These are e.g. workshops, breakdown services, insurance companies and spare parts manufacturers, just to name a few.

To learn more about the importance of these data, read What are Auto Live Data for?

How does Carmunication work?

Carmunication delivers the data: Carmunication allows its members to connect and share data via the Carmunication platform. These data can facilitate services such as diagnosing problems with a vehicle, monitoring handling performance, timely fulfillment of service requirements and many others.

Before the data are added to the Carmunication platform, a module called the ‘privacy zone’ checks which data usage the car owner has agreed to. This allows Carmunication to provide its members with the data they need to meet the needs of their clients. And in some cases, access to Auto Live data is even a prerequisite for fixing a problem at all.

Learn more about the key importance of these data here: What are Auto Live Data for?

How does Carmunication ensure the protection of personal data?

No personal data are required to adjust the transmission or to find the right spare part. Therefore, before new data are added to the Carmunication platform, a module called the ‘privacy zone’ will check which usage permissions have been given by the car owners.

In order to protect privacy rights, Carmunication distinguishes between two types of data and ways to handle them:

  1. Personal data must be protected.
  2. General data should be made available to all those who have been given permission by the car owners.
Where do the data on the Carmunication platform come from?

There are several ways to read and gather data from vehicles, starting with dongles to vehicle manufacturers’ systems.

Why should data collectors make "their" data available to Carmunication?

Normally, gathered data are stored in only one system. If these are to be distributed, then only through its own own distribution system. However, there are situations in which one wants to share data. This is the case, for example, if a car owner wants to choose an insurance model that  is dependent on their driving style. In this case, data must be forwarded to the insurer’s system – with Carmunication’s open data-platform, this is now possible.

Does Carmunication also offer data collected by vehicle manufacturers?

Insofar as vehicle data are indeed available, Carmunication is able to provide them. Reliability and data security is more important than ever: To meet these demands, the Carmunication platform is currently undergoing a certification process to deliver approved quality in these areas. Carmunication is therefore also a transparent, trustworthy cooperation partner for vehicle manufacturers. 

Can data collectors add data to the Carmunication platform?

Yes, work on this interface has been completed and the Carmunication platform is ready for import.

Who gets access to data from Carmunication?

All members of Carmunication can get access to the data that have been released on the Carmunication platform. We use a fair pricing model: data volume, data source and the frequency of transfer determine the costs.

How does my company become a Carmunication member?

By registering as a new member of Carmunication. Please fill in the registration form.

For which companies is Carmunication of interest?

Carmunication is of interest to you if your company benefits from Auto Live data.

This applies e.g. to:

  • independent and multi-brand workshops
  • breakdown services
  • spare parts manufacturers and suppliers
  • vehicle fleet managers
  • IT services
  • diagnostic provider
  • insurers and banks
  • associations and institutions

Do you have any questions about the benefits of CARMUNICATION? Write to us: contact form.

What is the goal of Carmunication?

The issue of access to Auto Live Data is crucial for the future of companies, particularly in the automotive aftermarket. Carmunication has set itself the goal to not only to draw attention to the impending monopolization of data, but also to actively prevent it. By collecting and sharing Auto Live Data on the Carmunication platform, we ensure fair competition and free access to the market.

Do you want to support Carmunication? Please fill in the Join Carmunication now.

When can members access the data on Carmunication?

This feature has been implemented in April 2017. Access to data requires membership and the provision of usage permissions. 

Does Carmunication consider itself a special interest group?

Carmunication sees itself not as a special interest group, but as a provider of a platform that is useful to all interest groups in the automotive industry. In particular, we address ourselves to interest groups that advocate fair market opportunities.

What is eCall?

The name ‘eCall’ stands for emergency call: It refers to new automatic emergency call system that is to be implemented in the EU starting April 2018.

From then on, all newly registered vehicles (i.e. passenger vehicles and light trucks) must be equipped with an eCall-capable GPS tracker. This kind of tracker not only determines the location, but also obtains relevant data from the sensory electronics (e.g., rollover, airbag deployment). On this basis, the device can automatically report an accident, independent of the car’s location within the EU. The goal of eCall is to initiate rescue operations faster and, ultimately, to save more lives.

However, technically speaking and with the appropriate software, these devices can transmit much more than coordinates and information of an accident occurrence. The length of a trip and rest periods can be registered, routes be recorded or even the ignition of a vehicle be prevented.

eCall is a project of the eSafety initiative of the European Commission.

What are GPS trackers and what can they be used for?

With a GPS tracker, one can spot the location of this device. A GPS tracker consists of three components:

  • a GPS module to determine the location
  • a GSM modem that transmits the location’s coordinates to a server via cellular networks
  • a microprocessor, i.e. the actual ‘computer’ of the device

Using a GPS tracker, other data can be transmitted as well, provided the tracker is linked to the vehicle’s sensory electronics. To give a few examples: Has the airbag been triggered? Has the vehicle rolled over? If the appropriate interfaces are available, it is even possible to remotely shut down the vehicle via the GPS tracker.