FAQs

Frequently asked questions about CARMUNICATION, the accessibility of Auto Live data and how the association works can be found on this page.

If you have any questions, please write to us: contact form

CARMUNICATION is a nonprofit association founded in autumn 2016. Our office is in Vienna, Austria. CARMUNICATION collects vehicle data and makes it available to the association's members on a data platform. With this offer, CARMUNICATION is aimed at the automotive aftermarket in particular, thus addressing all service providers or suppliers for whom access to Auto Live data is key. These are e.g. workshops, breakdown services, insurance companies and spare parts manufacturers, just to name a few.

To learn more about the importance of these data, read What are Auto Live Data for?

CARMUNICATION delivers the data: CARMUNICATION collects relevant vehicle data and makes them available to members on the CARMUNICATION platform. These data show e.g.: Are there any problems with the vehicle? What is the handling performance like? Is the next service due?

Before the data are added to the CARMUNICATION platform, a module called the 'privacy zone' checks which data usage the car owner has agreed to. This allows CARMUNICATION to provide its members with the data they need to meet the needs of their clients. And in some cases, access to Auto Live data is even a prerequisite for fixing a problem at all.

Learn more about the key importance of these data here: What are Auto Live Data for?

No personal data are required to adjust the transmission or to find the right spare part. Therefore, before new data are added to the CARMUNICATION platform, a module called the 'privacy zone' will check which usage permissions have been given by the car owners. 

In order to protect privacy rights, CARMUNICATION distinguishes between two types of data and ways to handle them:

  1. Personal data must be protected.
  2. General data should be made available to all those who have been given permission by the car owners.

There are several ways to read and gather data from vehicles, starting with dongles to vehicle manufacturers' systems.

Normally, gathered data are stored in only one system. If these are to be distributed, then only through its own own distribution system. However, there are situations in which one wants to share data. This is the case, for example, if a car owner wants to choose an insurance model that  is dependent on their driving style. In this case, data must be forwarded to the insurer's system - with CARMUNICATION's open data-platform, this is now possible.

Insofar as vehicle data are indeed available, CARMUNICATION is able to provide them. Reliability and data security is more important than ever: To meet these demands, the CARMUNICATION platform is currently undergoing a certification process to deliver approved quality in these areas. CARMUNICATION is therefore also a transparent, trustworthy cooperation partner for vehicle manufacturers. 

Yes, work on this interface has been completed and the CARMUNICATION platform is ready for import.

All members of CARMUNICATION can get access to the data that have been released on the CARMUNICATION platform. We use a fair pricing model: data volume, data source and the frequency of transfer determine the costs.

By registering as a new member of CARMUNICATION. Please fill in the registration form.

CARMUNICATION is of interest to you if your company benefits from Auto Live data.

This applies e.g. to:

  • independent and multi-brand workshops
  • breakdown services
  • spare parts manufacturers and suppliers
  • vehicle fleet managers
  • IT services
  • diagnostic provider
  • insurers and banks
  • associations and institutions

Do you have any questions about the benefits of CARMUNICATION? Write to us: contact form

The issue of access to Auto Live Data is crucial for the future of companies, particularly in the automotive aftermarket. CARMUNICATION has set itself the goal to not only to draw attention to the impending monopolization of data, but also to actively prevent it. By collecting and sharing Auto Live Data on the CARMUNICATION platform, we ensure fair competition and free access to the market.

Do you want to support CARMUNICATION? Please fill in the Join CARMUNICATION now.

This feature has been implemented in April 2017. Access to data requires membership and the provision of usage permissions. 

CARMUNICATION sees itself not as a special interest group, but as a provider of a platform that is useful to all interest groups in the automotive industry. In particular, we address ourselves to interest groups that advocate fair market opportunities.

Information about the emergency call system can be found here.

With a GPS tracker, one can spot the location of this device. A GPS tracker consists of three components:

  • a GPS module to determine the location
  • a GSM modem that transmits the location's coordinates to a server via cellular networks
  • a microprocessor, i.e. the actual 'computer' of the device

Using a GPS tracker, other data can be transmitted as well, provided the tracker is linked to the vehicle's sensory electronics. To give a few examples: Has the airbag been triggered? Has the vehicle rolled over? If the appropriate interfaces are available, it is even possible to remotely shut down the vehicle via the GPS tracker.